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How can I lower the strings to make it closer to the fretboard? When I play my guitar, using the 5th fret until to the 12th fret, it seems the sound doesn't come to my ears gently and I thought it is because of the level of the strings.

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The distance between the strings and the fretboard is called the "action". If you Google for "lowering action guitar" you'll find lots of advice. –  slim Dec 2 '13 at 14:12

2 Answers 2

Not 100% certain what you mean by 'doesn't come to my ears gently' but lowering the strings can be very simple or tricky depending on what type of guitar you have.

Simple:

  • If you have adjustable bridge pieces then the answer is - adjust them. Very easy.
  • If you have a floating bridge with fixed bridge pieces you may be able to raise or lower the entire bridge by adjusting the two screws it pivots around. As @ Markus says, it is important to slacken the strings while you do this to stop the edges of the screws from getting chewed up.

Complex

  • It is possible, and tricky to tell from your description, that you may actually need to adjust the truss rod, which alters the curve of the entire neck - this is a much more sensitive job which can cause major issues if you get it wrong, so I would advise leaving this to a luthier if you don't know what you are doing.
  • Another possibility is that some of the frets may be worn more than others, which can make the string height vary along the neck - fret replacement is another job best left to experienced luthiers.

A final thought: have you compared with other guitars and confirmed that the issue is string height? Maybe you have a thicker gauge of string than would suit you...

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good answer, but you should mention that adjusting a 2-point tremolo-bridge (like a FR-style bridge) can be 'dangerous', because turning the bolts in can cause damage to them when the knife-edges are still resting on them. (Tuning-Killer) My tip would be to loosen the string first before adjusting the height. Sure, that takes some time, but you can't damage your bridge that way ;) –  Anonymous May 6 '11 at 12:27
    
Do not gently into that good night. –  Kaz Dec 2 '13 at 22:46

You don't tell us if you have an electric or an acoustic guitar. If electric, there are standards set-up measurements for most models. The bridges on most models are highly adjustable, so it's mostly a matter of getting a decent reference page and a good precision ruler and following the instructions.

On an acoustic, it's a bit more complex. There are two action adjustments; the nut and the saddle. Again, there are more-or-less standard measurements as far as the basic set-up goes, but these are dependent on how you play. Someone with a light fingerstyle approach can use a lower action that a strong flatpicker who really digs in. Anyway, I recommend going to the excellent Frets.com site and following the basic adjustment sections: http://frets.com/FRETSPages/pagelist.html#Musician

This will give you the ball-park measurements and you can then decide if you want to try to do it yourself or take it to a shop.
Now, as to that truss rod... The truss rod is not normally used for action adjustments, though many guitarists seem to think the opposite. The truss rod is for setting neck relief to avoid string buzzing. Adjustment may affect the action, but that is not the purpose. Once neck relief is properly set, then the action is adjusted.

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