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If you're using active electronics, as silly as this sounds, verify that the battery isn't dead. I had a similar issue with my first bass, and it turned out to be the 5 dollar 9-volt battery-swap fix. After verifying that, as stated in the previous answer, see if you can pad the input somehow to make sure that you're not slamming the preamp.

Sounds like you are overloading the pre amp.Just as a guitarist would when turning up the pre-gain.To clean up that sound, he would turn the volume down at the guitar.At that point, the guitar volume pot. becomes a sort of distortion control. What's wrong with leaving the bass guitar volume down enough to achieve a clean sound, and turning up the amp? On ...