Alright So today I received my Kadence Frontier Series which I had ordered online. The guitar's sound is really cool and everything else was good until I found a thin crack at the bridge. What should I do? Should I return it ? or just get it repaired ?enter image description here

  • 6
    Just send it straight back… and by the looks of that it didn't happen in transit, but at manufacture. That would make me extremely wary of the brand & their QA process… I'd be more than inclined to pick a different brand.
    – Tetsujin
    Sep 12, 2021 at 10:16
  • 2
    Surely the question is rhetorical. New item, not fit for purpose, returned, money refunded, search on for a better quality instrument, provided by a faculty which does far better pre-delivery inspections. Having said that, I've just mended a 12 string bridge that was in far worse condition. But - the guitar is 40 yrs old (guarantee had expired..!).
    – Tim
    Sep 12, 2021 at 11:14
  • 1
    Also tell the dealer you were sent a defective product and shouldn’t have to pay for return shipping. Sep 12, 2021 at 13:51
  • alright guys I'll return it Sep 12, 2021 at 13:57
  • 1
    @JohnBelzaguy - depending on what jurisdiction you are in, that is a statutory right & not one you have to ask for.
    – Tetsujin
    Sep 12, 2021 at 19:06


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