Alright So today I received my Kadence Frontier Series which I had ordered online.
The guitar's sound is really cool and everything else was good until I found a thin crack at the bridge.
What should I do?
Should I return it ? or just get it repaired ?
-
6Just send it straight back… and by the looks of that it didn't happen in transit, but at manufacture. That would make me extremely wary of the brand & their QA process… I'd be more than inclined to pick a different brand.– TetsujinCommented Sep 12, 2021 at 10:16
-
2Surely the question is rhetorical. New item, not fit for purpose, returned, money refunded, search on for a better quality instrument, provided by a faculty which does far better pre-delivery inspections. Having said that, I've just mended a 12 string bridge that was in far worse condition. But - the guitar is 40 yrs old (guarantee had expired..!).– TimCommented Sep 12, 2021 at 11:14
-
1Also tell the dealer you were sent a defective product and shouldn’t have to pay for return shipping.– John BelzaguyCommented Sep 12, 2021 at 13:51
-
alright guys I'll return it– Ratan NampalleCommented Sep 12, 2021 at 13:57
-
1@JohnBelzaguy - depending on what jurisdiction you are in, that is a statutory right & not one you have to ask for.– TetsujinCommented Sep 12, 2021 at 19:06
Add a comment
|