I recently got a new PRS SE Custom 24 before I left the store. I had the tech adjust the truss rod and check it, because when I fretted notes on the higher strings I could hear the next note a fret above wanting to ring out along with the fretted note.
This caused a bit of a dissonant rub between notes. It still didn’t go away but got a little better. I have not adjusted the action yet it may need raised but I’ve never heard of this happening.
For example the 7th fret of the high B string and the 8th fret wants to ring out quieter but right along with it. Can anyone explain this and how I can fix this is this a action issue a truss rod adjustment issue or a bad high fret issue? Please help I love this PRS and don’t want to return it if this is fixable. It is noticeable thru an amp and acoustically.