I have a 1980 Washburn prairie song custom. I seem to remember it playing perfectly when I first started taking lessons, but about 2 years ago my guitar teacher gave me some strings, and after I replaced the old strings with the new ones he gave me, the high e string started playing out of tune the higher up the fretboard I go, and buzzes when I play around the 12th fret. Is this issue because of the string gauge?


  • I asked my Piano Tutor (Who also teaches Guitar) about this and He said that I'll have to adjust the truss rod. He also said that this might've happened because I keep my guitar leaning on the Wall rather than a stand or a wall mount. Jan 18, 2020 at 13:23

4 Answers 4


Yes, that sounds like a string gauge issue: the new set is probably significantly lighter. Therefore it doesn't put as much force on the neck, which is thus bent convex by the truss-rod, the strings can't vibrate freely when you're playing in the midde of the neck, and this ruins intonation and sound.

Either release the truss-rod tension, or put on heavier strings again.


First I should mention that I change my strings every 6 months on guitars that I rarely play and every month or two on the ones that I play often. Even strings that are not played will lose tone due to oxidation of the metal strings.

If your high e string stays in tune when played open, but plays out of tune when fretted, then you most likely have something going on that is affecting your guitars intonation. Proper intonation is what makes a guitar's strings play in tune as you fret different notes on the fret board. Intonation revolves around changes in the strings length when it is pressed against a fret. The amount of change in the string length determines the amount of change in the pitch when the string is played.

To check the intonation, use a digital tuner and play the open string and be sure it is in tune. Then play the same string on the 12th fret (same note one octave higher). If the 12th fret note is flat or sharp, your intonation is off.

On most electric guitars you can adjust the intonation for each string individually at the bridge. However, an acoustic guitar does not offer an intonation adjustment device for individual strings. Acoustic guitars ideally are adjusted for intonation at the factory and most acoustic guitars have a compensated saddle that is also tilted to account for the need for the thinner strings to be slightly shorter in overall scale than the fat strings in order to maintain intonation. Unfortunately, it's difficult to achieve perfect intonation on an acoustic, but it sounds like your guitar has some significant problems.

There are several possible things that might be contributing to your intonation issue. And some would also explain the fret buzz. Here are some things to check:

A significant change in string gauge can affect intonation to some extent as well as contribute to fret buzz. When the guitar was originally set up in the factory, the intonation was set as best as the design of the guitar would allow. Saddle compensation, neck relief and the action (string height above fretboard) have been set for a particular gauge string. A string with a different amount of tension can contribute to intonation problems.

Too much or too little neck relief will change your intonation. Neck relief is the amount of bow in the neck and can be adjusted by the truss rod. Changing string gauge will usually necessitate a truss rod adjustment due to the change in overall string tension exerted on the neck. Going to heavier strings will exert more pressure and without an adjustment to the truss rod to compensate, will create more neck relief. In other words the neck will be bowed more. Going to lighter strings will allow the neck to straighten more due to decreased tension. If the neck is too flat or has a back bow, you will get fret buzzing as well as poor intonation. Intonation is affected by the amount of change in the string length when your fret a note. The neck relief affects how far you have to move the string to reach the fret and thus is related to intonation.

A loose or leaning saddle can change the length of the string and affect intonation. Be sure that the saddle is properly positioned in the slot in the bridge and not leaning either way. If you take all the strings off at once to re-string, it is possible for the saddle to change position.

Grooves in the saddle can also change the length of the string and affect intonation. Some saddles are plastic and easily develop grooves, particularly under the plain steel b and e strings.

Grooves in the frets can also change the length of the string and affect intonation. They can also cause fret buzz. The more you play, the more likely you are to begin wearing grooves in some of your frets. This is particularly problematic on the frets under the plain steel b and e strings because the friction of steel against the softer nickel frets eventually wears grooves in the frets. Another thing that happens is some frets can become worn and lose their crown. Frets are crowned to provide a small isolated contact point to aid with proper intonation. If the frets become worn and flat, your string length will change because the contact point on the fret has changed and your intonation will be off. If you have some deep grooves, or some of your frets are worn down, you may need to have the frets dressed, and re-crowned. Eventually if you play your guitar often enough, you will wear the frets down to the point where you need to have them all replaced (known as a re-fret).

These are a few things to check and there may be more than one of the above issues that can be contributing to your particular problem. One other thing you might consider is to simply change the strings again and see if that helps. It's possible that you could have a defective string.

The best advice I can give you is to not only get another set of good quality new strings, but to take your guitar to a luthier or qualified guitar repair technician for a proper set up based on the string gauge you choose. During the set up, most of the issues discussed above will be addressed or discovered. And if there is something more serious going on (such as improper saddle compensation), they will be able to tell you what needs to be done.

Good luck.

  • Not applicable here since the question indicates new strings, but a couple of times over the years I've had a high e string start fretting way out of tune when it gets very corroded and old, and replacing it with a new string fixed the problem. I have yet to understand how the age of a string would cause such a thing, but my guess is that it was somehow caused by uneven corrosion along the length of the string. Feb 22, 2021 at 18:07

Last reply was from 2015, now we live in 2021, so i don't know if anybody will read this or is it just a message in a bottle drifting on the www. Anyways, problems might be caused by the thickness of the strings and being too thick for the nut groove. The string will not set to the bottom of the groove but slightly higher, with increased action. So first start with carefully measure string action at fret 1 and deepen and/or broaden the groove. Than (luiters secret! ) add a minute amount of petroleum jelly on the string in the groove so the string will move smoothly.
Next, check left hand finger technique ( ;)): don't press in the middle between the frets but close to or against the fret. This will reduce vertical displacement on the pressure point and reduce string lengthening.


You'll probably find all of your strings slip out of tune more readily since you replaced the strings. There's various tricks for trying to improve this, but here's the one that's worked for me.

Pull the strings outwards, be brave, really pull it away from the fretboard. If it's gone flat compared to where it's started, retune it and start again. When pulling the string away no longer sends it flat, move on to the next string. Doing this takes the slack out of the strings around the machines. This will probably improve the situation for you.

  • 6
    That's great advice for stretching in your new strings. But the question is about the high e-string playing out of tune as you move up the fret board fretting higher notes. Sounds more like an intonation issue than a tuning issue. Dec 3, 2015 at 22:41

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