Because of COVID-19, I'm giving piano classes via Internet to my students. Problem is:

When my student plays soft passages (in piano or pianissimo), audio either rises in volume or is clipped entirely. And overall the audio compression blocks me from analysing dynamics in my student's playing.

I need a solution (desktop/mobile app/web based/whatever) which doesn't compress the audio, either mine or from my student. It seems all solutions I've tested (below) are optimized only for speech (which is compreensible). I've used to this moment:

  • Google Meet (or Hangouts Meet)
  • Jitsi Meet
  • Zoom

Any ideas?

Edit (May 28, 2021): As this question was considered off-topic, I want to clarify that I'm not "seeking recommendations for specific equipment", but trying to solve a common problem with music classes in a pandemic scenario. The "required function and setting in which the equipment will be used" is, as clearly stated in the original question, a video conferencing solution that doesn't compress the audio, just that.

As I searched through past year, the simplest solution is a configuration in Zoom, as @Deb's answer. Another (non-free and not-so-simple) option is Audiomovers Listento, that a faculty professor is using in one of my doctorate disciplines. I didn't test it anyway.

  • 1
    Don't feel bad for the closing as off-topic, it's still a relevant question and Zoom is still the right answer. May 28 at 17:13
  • 1
    This is still off topic here - your question is a general online broadcast / conferencing one.
    – Doktor Mayhem
    Jun 7 at 12:31
  • I edited the title adding the word "music", to make more explicitly obvious that is an issue only faced by musicians, not a "general online broadcast / conferencing one" (although, being it in a music forum, from the start it's pretty obviously related to music classes. But it seems I didn't make it clear enough.) Jun 8 at 16:13
  • But, if you wish, I can ask also for some notes or chords, as it seems only these are seem as musical subjects. As if musician's specific everyday's problems in a pandemic scenario (still very present in many countries) were less musical-related than a diminished chord. Jun 8 at 16:17

Have you tried using enabling Zoom's "preserve original sound"? I thought this was exactly what it's supposed to be for.

  • 1
    Also, ask them to uncheck the box which automatically changes the microphone volume in Zoom. Jan 19 at 14:55

You're probably looking at something like VST Connect which comes in Pro & Performer flavours & several platforms, Mac/PC/iOS.
I've never used it myself but I was around at Steinberg when the betas were first being tested & reports were good.

  • "which comes in Pro & Performer flavours" of Steinberg Cubase, do you mean? Thank you, @Tetsujin. Your solution is a little overhead for me, as I use Reaper in Linux as my DAW, and my student doesn't use any DAW at all, and isn't appealed to technology in general. But thanks anyway! Mar 28 '20 at 17:46

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